Sale was on. Got some good bargains
I team sold on sale are of very poor quality and dont last few months. If you are buying out of season and lost receipt then good luck returning them after 28 days . their products not fit for purpose m.
Nice place if you have money very expensive
Ok shop not bad priced
One of the worst and most lazy customer service I have ever experienced.Jack Wills should be ashamed for allowing people representing their brand being so rude.I knew what I wanted and picked up the sizes I needed (as I already have those trousers in different colours). As the changing rooms downstairs were "out of order" and had to use the changing rooms upstairs I asked the members of staff that were having a chat if they would be kind enough to bring me the same trousers in a size bigger. After a mini debate between them trying to decide who will pop downstairs and bring me the size bigger, the guy came back to say that unfortunately they didn't have the bigger size to only find out myself on my way out that they did have one out of the two pairs of trousers in the size bigger. At that point I have asked the lady who seemed to be the floor manager if she would be able to order us the other pair to come in. She was very reluctant in responding to us to eventually say "I could do that but now we are closed and cannot do so". When we questioned them why they have allowed us to walk around and not told us they were closing in 15 mins their attitude was even more infuriating.
Jack Wills - Kingston is a UK Clothing Store based in Kingston upon Thames, London. Jack Wills - Kingston is located at Market Place, Market Place, Kingston upon Thames KT1 1JP, UK.
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