I bought these amazing boots on sale there. Even though the shop was busy with Christmas shoppers I got really good quality service from one of the ladies that works there. She was knowledgeable about stock availability
In spite of the nasty and negative comments, I feel Destiny deserves a fair comment. As a regular shopper, the staff are always very attentive and patient. The manager always has a lovely smile on his face. They have a wide range to select from for men, women and kids. Prices are also good as they offer a small discount when you purchase a few pairs. Sometimes people have bad days and they might come across as abrupt not rude. If you have friends or family who work in retail, you might understand it is not the easiest to be standing on your feet 10 hours a day. I would recommend Destiny to anyone who are looking for something different from the high-street.
A word of advice. NEVER SHOP HERE! The customer service is terrible. Not only that, but they sell damaged goods and when you go back there with your receipt, they turn you away stating that its their policy and they can't do anything about it. Even better, maybe the shop should be renovated into a much nicer shoe shop with decent human beings who don't break consumer laws.
Very poor customer service! Please avoid if you can! The manager Dennis is very rude and arrogant. I bought Dr Martens boots 2 days ago. I wanted to exchange for the longer version today (I had an original receipt with me) but as soon as he realised he didnt have a size for me, he refused to give me a refund or credit note. He accused me of wearing the boots outside (the temperature outside was about 21 degrees for the last 2 days so you could only wear trainers or flip flops), he called me a liar! When I said I will complain about him, he said he doesnt care and told me to not come back to his shop again! I am still shocked by the way he treated me!
I was PLEASED! ... Phew there are some disparaging reviews here, ppl comment when they have a gripe but do ppl when theyve had a good experience?? .... These guys also sell branded products, having bought some Timberland boots they gave GREAT customer service in their exchange for a different size. Job well done, thank you .... also whilst exchanging, I bought some fashion sandals in their sale, with extra discount ..... all their shoes (inc branded) are very competitively priced.
Destiny Boy Ltd is a UK Shoe Store based in Kingston upon Thames, London. Destiny Boy Ltd is located at 48 Clarence St, Kingston upon Thames KT1 1NR, UK.
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